CallShift legal
Privacy Policy
Last updated: July 21, 2026
This policy explains how CallShift handles information submitted through this website. It applies to prospective business customers and general website visitors. It does not describe a client's configured telephone service, which is governed by separate agreements and service-specific privacy terms.
Information we collect
When you submit our contact form, we may receive your name, business name, email address, telephone number, and the information you choose to provide. Our hosting and service providers may also process basic technical information needed to deliver, secure, and measure the website.
How we use information
- Respond to inquiries and arrange demonstrations
- Understand a prospective customer's business needs
- Operate, secure, and improve the website
- Maintain appropriate business records
- Meet legal or regulatory obligations
Service providers
We use service providers to host the website and manage contact-form submissions and customer relationships. They may process information only for the services they provide to us and under their applicable terms and safeguards.
Retention and safeguards
We retain inquiry information only as long as reasonably needed for the purposes above, subject to legal and business-record requirements. We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed completely secure.
Your choices
You may request access, correction, or deletion of information you submitted, subject to applicable law and legitimate retention requirements. Call 1-833-722-6926 to reach CallShift while our dedicated privacy email channel is being established.
Business inquiries only
Do not submit patient information, medical information, payment-card information, passwords, or other sensitive personal information through the website contact form.
Changes
We may update this policy as our services and practices develop. The date above identifies the current version.